| "I am really pleased to have had the opportunity to complete this training and am even more pleased that I have successfully passed! I have learnt a lot and find that my new knowledge assists me greatly in the work I do. Many thanks for your support. Could you also pass on my very sincere thanks to Jim for his generosity and support."
(Diana Oomen, Family Works Northern EBOP)
 BUSINESS CHALLENGE
This qualification recognises the skills and knowledge expected of people who are, or are seeking to be first line managers (team leaders, supervisors, or charge hands). Holders of this qualification are likely to be responsible for managing people, resources, and/or work operations.
National Certificate in Business (First Line Management) (Level 4) leads on from the National Certificate in Business (First Line Management) (Level 3). It may lead on to further qualifications in the business field such as the National Diploma in Business (Level 5), or other qualifications in business administration, small business management, or Maori business and management.
 TARGET AUDIENCE
It is acknowledged that many people may already have the competence in the outcomes specified in individual standards. Those people are able to seek recognition of current competency (RCC) through NZIM (an accredited provider).
The National Certificate in Business – Level 4 is linked directly with the NZIM team leader workshop series and aims at providing leaders of front line teams, the necessary skills and tools to effectively lead staff to quality performance. It is recommended that Team Leader – Essential Skills be completed first.
 LEARNING OUTCOMES
Team Leader – Essential Skills
12 credits (16612, 11647, 16614, 8495 & 18338 (elements 1 & 2 only)
Team Leader – Building Effective Teams
19 credits (23396, 23397, 9704, 15189)
Team Leader – Operational Leadership
19 credits (16342, 1987, 8495 & 18338)
 PROGRAMME STRUCTURE
The workshops are delivered by means of facilitator-led discussion, visual media and group exercises. Anecdotes from real life illustrate the application of the tools and techniques. Application back in the workplace can also be measured by completing the required assessments and gaining unit standards credits toward the National Certificate in Business.
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Unit Standard
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Title
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Level
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Credit
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1987
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Develop strategies to establish and maintain positive workplace relationships
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4
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5
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23396
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Demonstrate knowledge of performance management planning
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4
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3
|
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16342
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Identify key workplace organisational principles
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4
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4
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23397
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Plan and monitor performance of others
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5
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6
|
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9704
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Manage interpersonal conflict
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4
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6
|
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8495
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Develop self to improve performance
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5
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5
|
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15189
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Implement a health and safety plan for a workplace
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4
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4
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16612
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Use effective business writing skills in a business organisation
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4
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4
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11647
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Present business information for a business purpose
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5
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5
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16614
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Apply time management concepts and methods in business situations
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4
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3
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18338
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Prepare and implement a project as a member of a project team
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4
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5
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|
|
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Total Credits
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50
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Click here for programme dates and registration form
Click here for 2011 programme dates and registration form
 PROFESSIONAL DEVELOPMENT FRAMEWORK
Click Here to download
 IN-COMPANY OPTION
NZIM will partner with you to deliver a customised programme for your organisation. NZIM partner with some of New Zealand’s leading organisations, to deliver high quality learning programmes, designed to meet specific organisational needs.
Click here for a printable copy of this page
Click here for programme dates and registration form
Click here for 2011 programme dates and registration form
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