|  BUSINESS CHALLENGE
Careful research has demonstrated the need for supply chain education at management levels; as an important means of developing staff and continuously improving business performance. The course is aimed at organisations committed to business performance improvement through supply chain excellence. It is also a vital tool for employers in the retention of valuable staff.
It is a unique opportunity to gain an understanding of, and a practical insight into effective supply chain management, and to understand the benefit of undertaking the full diploma course. There is proven evidence that the cost of the diploma course is repaid to employers many times over through the outcomes of projects and exercises undertaken by participants in the workplace.
 TARGET AUDIENCE
Every operational business is a supply chain. It is all about the effective procurement of goods, services and ideas, their physical processing and delivery, and the achievement of customer satisfaction in the process. With adequate understanding across the total supply chain, managers of the future can take the lead in creating true value for all stakeholders.
 LEARNING OUTCOMES
Overall appreciation of the principal objectives of best practice supply chain management, including logistics, and an understanding of the main disciplines and their effective application in a modern business. Participants will be able to improve customer service performance, operational effectiveness and to run supply chain activities at lowest sustainable cost.
 PROGRAMME STRUCTURE
Managers with roles in a single supply chain discipline who wish to extend their expertise into complementary disciplines. Experienced operators and supervisors seeking to add to their supply chain expertise. Managers in related disciplines who wish to extend their understanding of supply chain management.
The programme comprises of six - two day sessions. Participants must attend these, complete all assessments and a major workplace project as well as a formal presentation and reflective journal to be awarded the NZIM Diploma.
- Introduction
- Supply Chain Excellence overview
- Group projects
- Materials Management
- Demand management
- Sales and operations planning
- Forecasting technology
- Procurement
- Inventory management and controls
- Planning
- ‘e’ business for supply management
- Project management in the supply chain
- Physical Distribution
- Materials handling
- Warehousing and storage design
- Distribution centre management
- Advanced warehousing
- Freight management
- Transport technology
- Group site visit to best practice distribution operation
- Logistics Management
- Outsourcing logistics services
- Motivational characteristics and team leadership
- Managing people in the supply chain
- KPIs and performance measurement
- Group project
- Customer Care, Technology and Projects
- Leadership project presentations
- Evaluating supply chain technology
- Implementing modern supply chain systems
- Mapping the supply chain
- Understanding financial management
- Activity costing for the supply chain
- Best practice customer service and supply chain
- Programme Structure
 IN-COMPANY OPTION
NZIM will partner with you to deliver a customised programme for your organisation. NZIM partner with some of New Zealand's leading organisations, to deliver high quality learning programmes, designed to meet specific organisational needs.
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