|  BUSINESS CHALLENGE
This programme will help participants to become skilled persuaders in settings ranging from being effective in sales and negotiations, to being influential in meetings and face-to-face communication.
 TARGET AUDIENCE
Participants will benefit if they:
- Wish to influence or motivate their boss, or colleagues, or if they need to persuade external contacts such as customers or providers
- Are responsible for team members to high standards of productivity and effectiveness
- need to persuade others in formal or informal sales and negotiation situations
- Wish to enhance their personal effectiveness during meetings and other decision-making processes.
 LEARNING OUTCOMES
On successful completion of this programme, it is expected you will have the tools to be able to:
- Understand and apply the key principles of effective persuasion
- Read other people's communication style, and adapt your own style to build maximum rapport
- Understand and remove the various barriers to effective communication
- Get messages across clearly, concisely and with impact
- Present and defend arguments in a logical and persuasive fashion
- Listen empathetically and, through skilful questioning, get to the heart of important issues and concerns
- Show and appropriately express recognition and appreciation
- Handle difficult conversations, e.g. disciplinary or corrective interviews with confidence
- Influence and motivate others to aspire to high levels of co-operation and joint achievement
- Present an effective, positive and persuasive role model to those around you.
 PROGRAMME STRUCTURE
This programme is highly interactive and practical, involving individual, paired and group experiential exercises and discussions. Many opportunities are given to test and practise newly acquired skills in a variety of realistic business settings. Proven Accelerated Learning methods, paired with audio-visual feedback will anchor skills and enable participants to apply them immediately.
 IN-COMPANY OPTION
NZIM will partner with you to deliver a customised programme for your organisation. NZIM partner with some of New Zealand’s leading organisations, to deliver high quality learning programmes, designed to meet specific organisational needs.
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