"Managing people and performance is a major challenge for many managers. This programme focuses on the process of clearly defining performance expectations, then monitoring and reviewing performance and implementing rewards or consequences. The benefits are improved performance and better results."
(Jan Alley - Programme Facilitator)
Business Challenge
Performance improvement is the role of every manager. How to get the most from your team defines the outstanding manager.
Managing for Improved Performance is designed to provide participants with the knowledge and practical skills for managing for performance. Learn how to lift the performance of your team, monitor or manage performance and understand how to handle underperformance.
Target Audience
If you face the challenge of improving workplace performance, give your own performance a boost with Performance Management.
Learning Outcomes
On successful completion of this programme, it is expected you will have the tools to be able to:
- Communicate expectations of performance
- Align individual performance to organisational performance
- Provide constructive feedback on performance
- Address issues of non-performance and inappropriate behaviour
- Use appropriate communication skills for managing performance
- Select from a range of actions for maintaining motivation
- Undertake coaching when appropriate to increase performance
- Identify causes and contributing factors for non-performance
- Differentiate between training needs and performance needs
- Understand the relevant employment legislation
- Understand the discipline and dismissal process
Programme Structure
Delivered in a practical management friendly workshop environment. Learning includes real-life examples and common performance situations.
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This programme can be customised to suit your organisation. |
