|  BUSINESS CHALLENGE
To provide new or prospective managers with formal training in basic, practical management skills and the principles involved. It is designed to launch new managers with the knowledge and confidence to start them on the road to success.
The programme’s objective is to enable the new manager to set high standards early, practise good management habits, and learn effective approaches to get the best from themselves and from the people they manage in the shortest possible time.
 TARGET AUDIENCE
Participants will benefit if they have recently become a manager or are about to be promoted into a management position. This is also a good starting programme for any manager who lacks formal training or anyone seeking a career in management.
 LEARNING OUTCOMES
On successful completion of this programme, it is expected you will have the tools to be able to;
- Have an overview of planning, leading, organising and controlling as key functions in management
- Have improved communication skills as a manager
- Understand what motivates people and how a manager can influence this
- Have some methods for dealing with difficult people and behaviours in the workplace
- Know how to better manage performance
- Have new ideas to help manage workload through improved team prioritisation
- Learn how to delegate and coach more effectively and the benefits of this
- Know how to give positive and constructive feedback, and deal with conflict
- Become aware of behaviours that gain credibility and improve loyalty from staff
- Know how to develop a vision for the team
- Understand the key elements of planning and goal setting for teams
 PROGRAMME STRUCTURE
This programme involves working in small groups and classroom discussion. A variety of techniques are used to stimulate group interaction and allow participants to contribute their own experiences. Participants are expected to consider personal behaviour change and best practice, concepts to be implemented upon their return to their workplace.
 LOOKING FOR A QUALIFICATION?
NZIM Certificate in Business (FLM) - Level 3
By completing the required assessments you can gain credits towards the National Certificate in Business - Level 3
 PROFESSIONAL DEVELOPMENT FRAMEWORK
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 IN-COMPANY OPTION
NZIM will partner with you to deliver a customised programme for your organisation. NZIM partner with some of New Zealand’s leading organisations, to deliver high quality learning programmes, designed to meet specific organisational needs.
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