| "I have found the Team Leader Series run by NZIM extremely useful. The topics were very relevant to my work and the content was facilitated in a useful and practical manner. the Team Leader series has developed my confidence as a manager and has assisted me to organise my existing knowledge in a management framework.
I have also gained a lot of new and useful information that has enabled a shift from having general leadership skills to having concrete knowledge and strategies to better manage the service I am responsible for."
(Dianna Oomen, Presbyterian Support Northern)
 BUSINESS CHALLENGE
To provide information and skills for those who have an impact on leading a team. The content of this module has a significant bearing on improving on-the-job performance.
 TARGET AUDIENCE
Team leaders and supervisors who have ideally completed Team Leader - Essential Skills, and want to ensure they have the skills to manage teams effectively.
 LEARNING OUTCOMES
On successful completion of this programme, it is expected you will have the tools to be able to;
- Understand staff selection practices
- Be able to undertake induction training
- Understand the employer responsibility of health and safety in the workplace
- Understand performance management principles
- Establish Key Performance Indicators for a team and individuals
- Understand motivation, i.e. theories and practices as they relate to motivating individuals and the team
- Understand the process of team formation and guide the development of a team
- Deal with conflict within the team – identifying, and dealing with individual and common team situations
- Discuss coaching theories and learn how to coach team members on the job
 PROGRAMME STRUCTURE
Participants will have the opportunity to practise the skills, frameworks and techniques introduced through case studies and exercises. They will be able to practise having performance appraisal and coaching conversations in a learning environment where regular feedback will be given by other participants and the facilitator.
 LOOKING FOR A QUALIFICATION?
NZIM Certificate in Business (FLM) - Level 4
Team Leader - Building Effective Teams can be completed as a three day stand alone workshop or as part of the National Certificate in Business. For more information please refer to NZIM Qualifications.
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Team Leader – Building Effective Teams
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Unit Standard
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Title
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Level
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Credits
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23396
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Demonstrate knowledge of performance management planning
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4
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3
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23397
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Plan and monitor performance of others
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5
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6
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9704
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Manage interpersonal conflict
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4
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6
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15189
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Implement a health and safety plan for a workplace
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4
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4
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Total Credits
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19
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 PROFESSIONAL DEVELOPMENT FRAMEWORK
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 IN-COMPANY OPTION
NZIM will partner with you to deliver a customised programme for your organisation. NZIM partner with some of New Zealand’s leading organisations, to deliver high quality learning programmes, designed to meet specific organisational needs.
Click here for a printable copy of this page |
