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Team Leader Skills - Operational Management

"I have found the Team Leader Series run by NZIM extremely useful. The topics were very relevant to my work and the content was facilitated in a useful and practical manner. the Team Leader series has developed my confidence as a manager and has assisted me to organise my existing knowledge in a management framework.

I have also gained a lot of new and useful information that has enabled a shift from having general leadership skills to having concrete knowledge and strategies to better manage the service I am responsible for."

(Dianna Oomen, Presbyterian Support Northern)

 BUSINESS CHALLENGE

To provide information and skills to develop and lead effective, results orientated teams. 

 TARGET AUDIENCE

Team leaders and supervisors who have ideally completed Team Leader – Essential Skills and Team Leader – Building Effective Teams.

 LEARNING OUTCOMES

On successful completion of this programme, it is expected you will have the tools to be able to;

  • Understand how mission, goals and objectives help achieve the organisational strategy
  • Understand how vision, values, practices and behaviours help determine the culture of an organisation
  • Initiate and manage change within a team
  • Negotiate – how to achieve win-win outcomes
  • Understand the difference between being a leader and a manager
  • Know how to discuss and use different leadership styles to impact team performance
  • Influence positive workplace relationships with colleagues and managers
  • Apply various problem solving and decision making techniques
  • Develop a personal development action plan

 PROGRAMME STRUCTURE

Differences between managers and leaders are discussed and various leadership styles are explored. Participants will have opportunities to practise problem solving and decision-making skills in a learning environment as well as evaluate team and individual performances.

 LOOKING FOR A QUALIFICATION? 

NZIM Certificate in Business (FLM) - Level 4
 

Team Leader Operational Leadership can be completed as a three day stand alone workshop or as part of the National Certificate in Business Management. For more information please refer to NZIM Qualifications.

 

Team Leader  - Operational Leadership

Unit Standard

 

Title

 

Level

 

Credits

16342

 

Identify key workplace organisational principles

 

4

 

4

 

1987

 

Develop strategies to establish and maintain positive workplace relationships

 

4

 

5

 

8495

 

Develop self to improve performance

(Elements 3 & 4 only)

 

5

 

5

 

18338

 

Prepare and implement a project as a member of a project team

(Elements 3 & 4 only)

 

4

 

5

 

Total Credits

19

 PROFESSIONAL DEVELOPMENT FRAMEWORK

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 IN-COMPANY OPTION

NZIM will partner with you to deliver a customised programme for your organisation. NZIM partner with some of New Zealand’s leading organisations, to deliver high quality learning programmes, designed to meet specific organisational needs.

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Registering On-line

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Programme Title: Team Leader Skills - Operational Management
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Duration: 3 days
Location: Queen St Auckland
Dates:

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