| "I have found the Team Leader Series run by NZIM extremely useful. The topics were very relevant to my work and the content was facilitated in a useful and practical manner. the Team Leader series has developed my confidence as a manager and has assisted me to organise my existing knowledge in a management framework.
I have also gained a lot of new and useful information that has enabled a shift from having general leadership skills to having concrete knowledge and strategies to better manage the service I am responsible for."
(Dianna Oomen, Presbyterian Support Northern)
 BUSINESS CHALLENGE
To provide the essential skills required to lead a team that is directly involved in the front line of an organisation.
 TARGET AUDIENCE
Supervisors and team leaders who have been appointed to a first line position of responsibility or those who are about to be appointed to such a position.
 LEARNING OUTCOMES
On successful completion of this programme, it is expected you will have the tools to be able to;
- Understand the role and responsibility of the front line team leader and manager in today’s workplace
- Employ core communication skills, including listening and giving feedback
- Implement time management techniques and practices
- Understand planning, i.e. the process of planning and implementation
- Understand how to delegate and ensure tasks are completed as agreed
- Lead meetings effectively ensuring team input and commitment to agreed results
- Prepare and deliver effective presentations
- Write concise business reports
- Train and coach team members
 PROGRAMME STRUCTURE
Group and individual exercises, case studies and open forum discussions are used.
 LOOKING FOR A QUALIFICATION?
NZIM Certificate in Business (FLM) - Level 4
Team Leader - Essential Skills can be completed as a three day stand alone workshop or as part of the National Certificate in Business. For more information please refer to NZIM Qualifications.
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Team Leader - Essential Skills
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Unit Standard
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Title
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Level
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Credits
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16612
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Use effective business writing skills in a business organisation
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4
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4
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11647
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Present business information for a business purpose
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5
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5
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16614
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Apply time management concepts and methods in business situations
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4
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3
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8495
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Develop self to improve performance
(Elements 1 & 2 only)
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5
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N/A
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18338
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Prepare and implement a project as a member of a project team
(Elements 1 & 2 only)
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4
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N/A
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Total Credits
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12
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 PROFESSIONAL DEVELOPMENT FRAMEWORK
 Click Here to download
 IN-COMPANY OPTION
NZIM will partner with you to deliver a customised programme for your organisation. NZIM partner with some of New Zealand’s leading organisations, to deliver high quality learning programmes, designed to meet specific organisational needs.
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